Any dealership that has a CRM should have on staff at least one "Power User". This Power User should be an expert at using the CRM. They should administrate the CRM, train other employees and manage the marketing setup and complete database management. These duties are essential to a fully functional system. Most stores decide to have an existing employee take on these duties in addition to their own, but that person can get overwhelmed. Either their original duties suffer or the CRM doesn't get managed to the full extent because of lack of knowledge and/or time. Our dealers use CRM CPR as the solution and hire us to be their Power User. We are an extension of your staff and with our combined experience of over 25 years using DealerSocket we can quickly and efficiently handle all of your CRM administration and database management needs while your team focuses on what they do best, selling and servicing cars.
CRM CPR will provide dealerships with services consisting of the administration of DealerSocket CRM, including but not limited to:
CRM CPR will address any system related support issues and work with DealerSocket Support to resolve
CRM CPR will act as Support to dealership staff regarding usage of DealerSocket CRM including but not limited to:
CRM CPR will monitor your DealerSocket CRM for duplicate events and common mistakes
Beyond the Administration, Database and Support Services offered above, the services below highlight additional services offered by CRM CPR